It is critical that you please keep your contact details up to date, so that you keep informed of the latest news and updates.
-Login in to your Bluesfest Touring Members Area HERE
-Click on "My Details"
-Update the information in the required fields
-Click "Update Details"
To login to the secure Bluesfest Touring Members Area you will need your Username and Password.
Your Password must contain at least 1 numerical digit, alphabetic characters and be between 6 and 16 characters in total.
If you have forgotten your Password:
-Click on the Reset Password button which is located under the "Forgot Your Password" heading on the
-Enter your email in the field under the "Reset Your Password" heading and press the Get Password button.
-Instructions on how to reset your Password will be sent to the email address.
If when you enter your email address, a message displays that states, “This email address doesn't exist, please try another one”, you will need to try again with a different email address or register as a new Member. To do so, simply click on the
If you have purchased more than one ticket, you will need to name the tickets you purchased for the other patrons that will accompany you.
You are able to update the name on your Tickets twice after the initial Purchase. After that, if you require any updates you will need to contact the office on (02)66858310. This will incur a $20.00 Admin fee, for each subsequent name change.
To name your Ticket(s),
1.Login to your Members Area Here
2.Click on the "My Orders" menu
3.Click on the "View Order Details" button corresponding to your order/s
4.Click on the "Name" button, for each ticket that you wish to re-name and personalise the ticket for
the person who will be using the ticket to gain entry. This button is on the right hand side.
5.Enter the new ticketholder name in the field provided
6.Click the "Update" button
On the day of the event simply take your Photo ID and receipt to the Venue Box Office to redeem your entry.
To login to the Secure Members Area you will need your Username OR EMAIL and Password.
Your Username is a name of at least 6 alphanumeric characters (letters and numbers), without any spaces. It can be an email address.
If you have forgotten your Username, you can use the Email address you used to sign up with.
If you have been unable to find what you need in the Frequently-Asked-Questions section, and need further help, please complete an online help request by clicking here.